Updated: Sep 9, 2021
The first steps of UX/UI design require you to start engaging with your proposed user base early.
The first interviews you undertake should be to find out what it is that the user wants in a product. Take clear notes on what the interviewees tell you they want so you have a starting point to work from.
“We can’t solve problems by using the same kind of thinking we used when we created them.”
– Albert Einstein
The results of your preliminary interviews should give you a good idea of your users pain points. It's good to have these issues in mind and now you know the issues you're trying to overcome.
After you have formed a few user personas based on insights you can create a user flow to simulate the steps a user would take when interacting with your design.